Last updated: May 2025

At Karma Matcha, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Data We Collect

We may collect the following personal data:

• Name, email address, billing and shipping address

• Payment information (processed securely by third-party providers)

• Website usage data (cookies, visited pages, time spent, etc.)

2. Purpose of Data Collection

We use your data to:

• Process and deliver your orders

• Respond to your questions or requests

• Send you newsletters (if you subscribe)

• Improve your experience on our website

3. Data Sharing

Your data will never be sold. It may be shared with:

• Payment processors (e.g., Stripe, PayPal)

• Delivery services

• Analytics tools (e.g., Google Analytics)

4. Your Rights

In accordance with the GDPR, you have the right to:

• Access, update, or delete your personal data

• Withdraw consent at any time

• Request a copy of your data

• File a complaint with a data protection authority

For any request, contact us at: info@karmamatcha.be

5. Cookies

We use cookies to analyze traffic and improve the user experience. You can accept or refuse cookies via your browser settings at any time.